FAST-04

AI Productivity Applications

12 hours · 4 live sessions × 3h · Wadood Chaudhary
Session 1 · Inbox and calendar · Lesson 9 of 31

Session 1 activities

ACTIVITIES · 35 MIN
Poll

What can the assistant see?

in-class · 3 min · O5

Opening poll.

Your coworker shared a folder with you last year and forgot. Can Copilot or Gemini surface files from it in your answers?

Sort

Commitment hunt

Live or online · 10 min · O1

Each sentence comes from an AI reply draft to Granite Ridge. Sort it.

Buckets: Safe as writtenCheck against the threadNeeds a person with authority
  1. Thanks for letting us know about the schedule change.
  2. We've moved pickup to Tuesday 8-10 AM.
  3. We'll waive the $150 detention charge.
  4. Delivery will arrive by Thursday noon.
  5. Please send the new receiving contact's details when available.
  6. Your account manager will call you today.
0 of 6 sorted
Prompt rewrite

Better reply prompt

Live or online · 12 min · O1

Improve the prompt for the Granite Ridge thread.

Thread (fictional, sandbox): Shipper Granite Ridge Home Goods asks Merrimack Freight to move pickup of load MFL-40817 from Monday to Tuesday, says 'Tuesday 8-10 AM or Wednesday afternoon works,' asks whether the Monday detention charge ($150) will still apply, and mentions a new receiving contact starting next month.

Weak prompt
Reply to this email.
Hints (4)
  • Name the facts to confirm from the thread.
  • Say what you can't promise.
  • Set tone and length.
  • Ask it to flag questions it can't answer.
Scenario

The invented deadline

Live or online · 10 min · O1

Branching.

  1. You asked Copilot (or Gemini) for a follow-up reminder to the shipper. It writes: 'Reminder: please confirm Tuesday pickup by end of day Friday, Oct 9.' The thread never set a Friday deadline. What do you do?

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