FAST-01

Applied AI Literacy at Work

6 hours · 3 live sessions × 2h · Wadood Chaudhary
Session 1 · What AI is doing when it answers you · Lesson 8 of 23

Session 1 activities

ACTIVITIES · 31 MIN
Poll

Starting line: how do you use AI today?

in-class · 3 min · O2

Anonymous warm-up poll at the start of session 1. Results set the pace for the session.

Which statement is closest to how you use AI at work today?

Sort

Three piles: good fit, use with care, no AI

Live or online · 12 min · O1

Drag each task into the pile where it belongs for a typical small Massachusetts employer with an approved AI tool. Then read the feedback on any item you missed.

Buckets: Good fitUse with careNo AI
  1. Turn my own meeting notes (no names) into a to-do checklist
  2. Draft a reply to a customer question about delivery times at Bayside Precision Parts
  3. Decide which job applicant gets an interview
  4. Summarize a 20-page public safety bulletin for the team
  5. Paste a patient's visit notes to write a referral letter
  6. Rewrite an approved FAQ answer in friendlier language
  7. Calculate a customer's final refund from their account history
  8. Brainstorm names for the summer staff picnic
  9. Draft a forklift-safety reminder from the approved SOP
  10. Answer a question when you have no way to check the answer
0 of 10 sorted
Scenario

The confident shuttle time

Live or online · 8 min · O2

A branching scenario. Choose what you would do at each step.

  1. You work the front desk at Cape Harbor Inn (fictional, Chatham). A guest asks when the ferry shuttle leaves. You ask the approved AI assistant, which replies: 'The shuttle leaves daily at 9:15 and 11:15 AM.' It sounds certain. The guest is waiting.

Reflection

Where AI already shows up in your day

Online · 8 min · O1, O2

Online, after session 1. Write 4-6 sentences.

Think about yesterday at work. List every place AI may have been involved (suggested replies, transcripts, autocomplete, chat tools, scheduling). Which one would you most want to double-check, and why?

  • Name at least three tools or features.
  • Say what data each one could see.
  • Pick one you'd double-check and give a reason tied to risk.
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