Learning paths

Any worker new to AI at work

Build everyday judgment first, then learn to draft, summarize and direct AI with a repeatable method.

1. FAST-01 Applied AI Literacy at Work 6 h
2. FAST-02 Generative AI for Everyday Work 8 h
3. FAST-03 Prompt Engineering for the Workplace 6 h

Start with FAST-01

Frontline, office and customer-facing staff

From literacy to prompts to Copilot and Gemini inside the apps you already use, applied to your job family.

1. FAST-01 Applied AI Literacy at Work 6 h
2. FAST-03 Prompt Engineering for the Workplace 6 h
3. FAST-04 AI Productivity Applications 12 h
4. FAST-06 Occupation-Specific AI Role Labs 9 h

Start with FAST-01

Analysts, coordinators and report owners

Use generative AI on documents, then on spreadsheets and dashboards, then interpret predictions and earn a credential.

1. FAST-02 Generative AI for Everyday Work 8 h
2. FAST-11 AI-Assisted Analytics and Business Intelligence with Excel, Power BI, and Tableau 15 h
3. FAST-05 Applied Data Science and Machine Learning for Business Users 15 h
4. FAST-12 AI Practitioner Certification Prep 20 h

Start with FAST-02

Operations leads and office managers

Write reliable prompts, master the productivity suite, then redesign a real workflow with no-code automation.

1. FAST-03 Prompt Engineering for the Workplace 6 h
2. FAST-04 AI Productivity Applications 12 h
3. FAST-08 AI for Workflow Improvement and Business Process Automation (No-Code) 15 h

Start with FAST-03

Supervisors, owners and compliance staff

Choose good use cases, lead adoption on your team and put practical governance and risk controls in place.

1. FAST-01 Applied AI Literacy at Work 6 h
2. FAST-09 AI for Managers and Leaders 9 h
3. FAST-10 AI Governance, Risk, Ethics, and Responsible Use for Growing Businesses 12 h

Start with FAST-01

Developers, data and IT staff, AI product owners

Understand how large language models work, evaluate and operate agentic systems, then certify.

1. FAST-14 How Large Language Models Work 12 h
2. FAST-13 Evaluating and Operating Agentic AI Systems 15 h
3. FAST-12 AI Practitioner Certification Prep 20 h

Start with FAST-14

One employer or sector cohort

Shared literacy, sector-specific applications for Massachusetts industries, then role labs for each job family.

1. FAST-01 Applied AI Literacy at Work 6 h
2. FAST-07 Industry-Specific AI Applications for Massachusetts Sectors 12 h
3. FAST-06 Occupation-Specific AI Role Labs 9 h

Start with FAST-01